Supply Of Goods & Services Policy

1. DEFINITIONS

In this document the following words shall have the following meanings:

• Consumer: shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.
• Customer: means any person or company who purchases Goods and Services from the Supplier.
• Goods: means the articles specified in the Proposal.
• Proposal: means a statement of work, quotation or other similar document describing the Goods and Services to be provided by the Supplier.
• Services: means the services specified in the Proposal.
• Supplier: means Small Firms Services Limited also trading as USPHARMACY.
• Terms and Conditions: means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.

2. GENERAL

• These Terms and Conditions shall apply to all contracts for the supply of Goods and Services by the Supplier to the Customer.
• Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier.
• Nothing in these Terms shall prejudice any condition or warranty, express or implied, to which the Supplier may be entitled.
• Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a Consumer.

3. THE ORDER

• The Proposal attached to these Terms and Conditions shall remain valid for a period of 30 days.
• The Customer shall be deemed to have accepted the Proposal by placing an order with the Supplier within the specified period.
• All Orders for Goods and Services shall be deemed to be acceptance of the Proposal pursuant to these Terms.

4. PRICE AND PAYMENT

• The price for the Goods and Services is as specified in the Proposal and is inclusive of VAT.
• Payment of the price shall be in the manner specified in the Proposal.
• If the Customer fails to make any payment within 30 days of it becoming due, the Supplier shall be entitled to charge interest at the current base rate plus 2.00% per month on the outstanding amounts.

5. DELIVERY

• The date of delivery specified by the Supplier is an estimate only.
• All risk in the Goods shall pass to the Customer upon delivery.
• Any Services specified in the Proposal that operate for a period of time will be provided for a maximum period of 12 months.

6. TITLE

Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for the Goods.

7. CUSTOMER’S OBLIGATIONS

To enable the Supplier to perform its obligations the Customer shall:

• Co-operate with the Supplier;
• Provide the Supplier with any information reasonably required by the Supplier;
• Obtain all necessary permissions, licenses and consents which may be required; and
• Comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties.

8. SUPPLIER’S OBLIGATIONS

• The Supplier warrants that the Goods will at the time of delivery correspond to the description given.
• The Supplier shall perform the Services with reasonable skill and care.
• The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services.

9. CANCELLATIONS AND REFUNDS (GOODS)

• Where the Goods are faulty, the Customer must notify the Supplier within 7 days of delivery and return the Goods within 7 days of notification.
• The Customer may cancel an Order by notifying the Supplier in writing (email is acceptable) within 30 days of placing an Order.
• If Goods have been dispatched to the customer, it will not be possible to cancel the contract unless the Goods are faulty.

10. CANCELLATIONS AND REFUNDS (SERVICES)

1. Company Incorporations (Formation) are not subject to cancellation or refund due to their irreversible nature.
2. The Customer may terminate the Services by giving 30 days’ notice in writing (an email is acceptable).
3. The Supplier may terminate the Services by giving 30 days’ notice in writing (an email is acceptable).
4. The Supplier reserves the right to terminate the Services without notice or refund if any of these terms have been breached.
5. If the Services fee are not paid when due, the Services may be suspended without notice. If overdue by 30 days, mail held shall be returned to sender or destroyed.
6. To receive the Services you must provide the Supplier with a proper contact address and telephone details. Inform immediately of any changes to your contact details.
7. All mail received and acquired by the Supplier is commercially confidential. The Supplier reserves the right to provide information to investigative bodies where Services are used for criminal purposes.

11. LIMITATION OF LIABILITY

• The Supplier shall not be liable for any direct loss or damage in excess of the price for the Goods and Services.
• The Supplier shall not be liable to the Customer or any third party for any indirect or consequential loss of profit or economic loss.
• Time shall not be of the essence regarding the completion of services.

12. FORCE MAJEURE

Neither party shall be liable for delays results from events outside its reasonable control, including acts of God, strikes, war, fire, or breakdown of plant or machinery.

13. SEVERANCE

If any term or provision of these Terms is held invalid, such provision shall be severed and the remainder continues in full force and effect.